Privacy Guidelines

Data We Gather

We gather and manage various types of personal information, including:

2. Your Information Usage

We collect personal information for these key purposes:

• Service Provision in Newcastle (Contract Fulfillment):
  • Managing your vehicle rental bookings and agreements is a priority. We verify your identity to confirm that you meet our rental criteria. Our team facilitates the collection and return of vehicles, ensuring a smooth experience. Additionally, we process payments, deposits, and any applicable charges with care.
• Customer Interaction (Legitimate Interest/Contractual Obligations):
  • Issuing booking confirmations, updates, and essential rental details. Addressing your questions and offering customer assistance. Informing you of modifications to our services or policies.
• Marketing Consent and Legitimate Interest in Newcastle:
  • We will send promotional offers, newsletters, and service updates only with your consent or a legitimate interest. You can opt out whenever you wish.
• Service Enhancement in Newcastle (Legitimate Interest):
  • Monitoring website interactions to refine user experience and functionality. Conducting assessments to improve our vehicle selection and service offerings.
• Regulatory Adherence in Newcastle Car Hire:
  • Adhering to local laws, regulations, and tax obligations. Protecting against fraud and maintaining service integrity. Addressing disputes and upholding our terms of service.

3. Sharing Your Information

Sharing Your Personal Data

• Local Service Partners: We collaborate with third-party companies, including payment processors and IT support, to deliver our services. These partners are required to safeguard your data.

We do not share your personal information with third parties for marketing.

Data Protection Measures

We take necessary technical and organizational steps to safeguard your personal information from unauthorized access, changes, disclosure, or destruction. Our measures include encryption, controlled access, secure servers, and routine security evaluations. Nonetheless, it is important to recognize that no method of online transmission or electronic storage is entirely secure.

Data Storage Practices

We keep your personal information only for the time required to achieve the purposes for which it was collected, including compliance with legal, accounting, or reporting obligations. The duration for which we retain data varies based on the nature of the information and the context in which it is processed.

Your Rights in Newcastle

Your rights under UK data protection law in Newcastle

• Accessing Your Information: Obtain a copy of your personal information on file.

Contact us to exercise your rights.

Cookies and Tracking Policies

Our website employs cookies and related technologies to improve your browsing experience, assess site traffic, and customize content according to your interests. You have the option to adjust your cookie preferences via your browser settings.

Policy Changes

We may revise this Privacy Policy from time to time to align with our business practices or comply with legal obligations. Any updates will be reflected on this page, along with a new "Last Updated" date. We recommend checking this policy periodically for the latest information.

Newcastle Car Hire Support

For inquiries regarding our Privacy Policy or data practices, please reach out to us: